Dear Customer
We sincerely apologize for any inconvenience caused, we assume our fault and will arrange a reshipment for you immediately. You do not have to return the item
Smartwatch Long Standby Calories Burned Pedometers Touch Screen Distance Tracking Anti-lost Message Control Camera ControlActivity
Please note that processing times and shipping times are identical to those of your first order
Please understand that all reshipments are sent by Airmail which takes 10-20 working days to reach you
Once we reship your package we will send you a confirmation email. We thank you for your understanding in this matter
We apologize again for any inconvenience caused. We hope we can serve you again in the future
Sincerely
Hugo
LightInTheBox Customer Service