جائتني هاذه الرسالة من بيونيير بعد ان طلبت اعادة ارسال بطاقة للمرة الثالثة لانها لم تصلني منذ اشهر وقمت بتغيير العنوان لم افهما جيدا ارجوا المساعدة Subject: [WEB Form] Category: Card Shipping, Subject: My card did not arrive, Program: Other
Dear Salma,
We are sorry to hear that you have not received your card. Unfortunately, before we can send you another card, you will need to receive a payment to your account, via either of the following options:
1) If you are working with another company that offers payment via Payoneer, you can link your Payoneer account to your account with that company and receive a payment. For details on how to link your Payoneer account to a new partner, visit this blog post: https://blog.payoneer. co m/ ho w- to -a dd -m ul ti pl e- pa rt ne rs -t o- on e- pa yo ne er -a cc ou nt /
If you do not see the option to link to an already existing Payoneer account, please reply this message with the name of the partner/company and we will be more than happy to assist you.
2) According to our records you were invited to apply for the US payment service in an email sent to you. This service allows you to receive US ACH transfers from US companies, directly to your Payoneer account. Please reply to the invitation email in order to get approved for the US Payment Service. Once you receive funds through your US Payment Service, we will be able to send you a new card.
Once you’ve completed either of the steps listed above, please reply to this message and we will be more than happy to assist you.
Sincerely,
Ari
Payoneer Customer Support