منتديات الجلفة لكل الجزائريين و العرب - عرض مشاركة واحدة - لقد تم رفض طلبي وعودة المال تلقائيا للحساب البنكي
عرض مشاركة واحدة
قديم 2015-08-02, 13:18   رقم المشاركة : 1
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افتراضي لقد تم رفض طلبي وعودة المال تلقائيا للحساب البنكي

السلام عليكم

حاولت شراء حاسوب محمول مصغر من موقع اليكسبرس وتم الدفع عبر بطاقة بايونير واقتطاع المبلغ بدون عمولة اضافية ولكن بعد 18 ساعة تم رفض عملية الدفع وعودة المال وتعليل ذلك باسباب امنية :

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2015.08.01 22:26

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